Prime Air Mechanical Engineering

FAQ

What's the difference between system 1/2/3/4?

System 1, 2, 3, and 4 refer to the number of indoor units connected to a single outdoor compressor unit. System 1 has one indoor unit, System 2 has two indoor units, and so on. The choice depends on the number of rooms or areas you want to cool.

What is the difference in the number of ticks?

The number of ticks on an air conditioning unit indicates its energy efficiency. A higher number of ticks means the unit consumes less energy to produce the same cooling output, resulting in lower electricity bills and reduced environmental impact.

How to select aircon for installation?

When selecting an air conditioning unit, consider factors such as room size, cooling capacity (measured in BTUs), energy efficiency, brand reputation, and budget. Consulting with a professional can help you choose the most suitable unit for your needs.

What is BTU and why is it important?

BTU (British Thermal Unit) is a measurement of the cooling capacity of an air conditioning unit. It indicates the amount of heat the unit can remove from a room per hour. Choosing the right BTU rating ensures optimal cooling performance and energy efficiency for your space.

Are there any hidden fees that I should know about?

At Prime Air, we believe in transparent pricing. Our quotes include all necessary fees for installation, servicing, and repairs. We don’t believe in hidden charges, so you can trust that the price you see is the price you’ll pay.

What is a split unit aircon system?

A split unit air conditioning system consists of two main components: an indoor unit and an outdoor unit. The indoor unit, typically mounted on the wall, cools the room, while the outdoor unit houses the compressor and condenser coil. Split systems offer quiet operation and flexible installation options.

Still not sure what to get?

If you’re unsure about which air conditioning unit to choose, our team of experts is here to help. We can assess your needs, provide personalized recommendations, and answer any questions you may have to help you make an informed decision.

How often should the servicing of the air-con units be?

We recommend servicing your air conditioning units at least once every six months to maintain optimal performance and efficiency. Regular servicing helps prevent breakdowns, prolongs the lifespan of your units, and ensures clean, healthy air circulation in your space.

How long does the servicing take?

The duration of air conditioning servicing depends on factors such as the number of units, their condition, and the specific services required. Typically, servicing can take anywhere from 1 to 2 hours per unit.

Why does the air-con need chemical cleaning / chemical washing?

Chemical cleaning or washing is necessary to remove stubborn dirt, mould, and bacteria buildup from the air conditioning system. It helps improve cooling efficiency, prevent odours, and maintain good indoor air quality for a healthier and more comfortable environment.